Shipping + Returns
shipping
*Local delivery within the Chicagoland area ONLY, is available for a $30 fee. This option will populate under ‘shipping’ during checkout if your shipping address is within the designated delivery zones. Items will be marked as ‘available for door-to-door delivery’ if applicable. Please contact hello@jolielaideprojects.com for shipping inquiries.
We ship within the US only.
Please allow 7-10 business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. Jolie Laide Projects is not responsible for any delays due to carrier constraints.
Shipping Rates & Times
USPS Priority Mail: Calculated base rate arrives within 1-3 days
FedEx Ground Home Delivery (US only): Calculated base rate arrives in 1-5 days
FedEx Priority Overnight (US only): Calculated base rate arrives in 1 day
FedEx 2Day (US only): Calculated base rate arrives in 2 days
Domestic express orders must be placed by 12:00 pm CST. Any order placed after 12:00 pm CST will be fulfilled the next business day. Your rate is calculated based on your location and weight of the package.
MISSING, LOST OR STOLEN PACKAGES
Shipments that have arrived at a processing facility (USPS or FedEx) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS or DHL Express. Jolie Laide Projects will not be obligated to handle such issues. For more information please contact hello@jolielaideprojects.com
returns
All sales are FINAL.
*Updated March 2021